Shipping & Returns
Currently we are only able to accept online orders to shipping addresses within the United States, and do not ship internationally. To ensure the secure delivery of your order, Pamela Lovett, LLC (“Company”) does not ship orders to post office boxes. Company is able to accept post office box addresses for your billing, but not for shipping.
For each address within the United States, the following charges apply:
Priority Mail Shipping: $10 (includes insurance) without required signature. $15 with required adult signature. Please allow 3-5 business days for receipt.
Orders are not delivered on Saturdays or Sundays. Items ordered together may not always ship together. If your order requires more than one shipment, you will only be charged one shipping fee.
Articles are accepted for credit or exchange in the U.S. if returned in the same condition as received and within 15 days of receipt, accompanied by a sales receipt.
Simply take your boxed jewelry to the nearest US Post Office. Obtain a Priority Mail Small Flat Rate Box. Make out the return label to: Pamela Lovett, LLC, Returns, 3610 Columbine Circle, Charlotte, NC 28211. You will need to pay the flat shipping rate plus insurance for the purchase amount of the returned item. Upon receipt of the returned item, you will then be contacted regarding your desire for a credit or exchange item with Company. Gift recipients are also entitled to a nonrefundable merchandise credit. To return or exchange your gift selection, please follow the above instructions.